Shipping policy

Thank you for shopping with us! We aim to process and deliver every order as quickly and efficiently as possible.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been received. Orders are not usually processed on weekends or public holidays.

During busy periods, sales events, or holidays, processing times may be slightly longer.

You will receive an order confirmation email once your purchase has been completed.

2. Shipping Destinations

We currently ship to the destinations available at checkout. Available shipping options and delivery costs will be displayed before you complete your purchase.

If you have questions about delivery to your location, please contact us before placing your order.

3. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, weight, and the shipping method selected.

Any free-shipping offers will be displayed on our website and will be subject to the terms stated in the relevant promotion.

4. Estimated Delivery Times

Estimated delivery times are provided at checkout or in your order confirmation.

Delivery times are estimates and may vary due to courier delays, weather conditions, customs procedures, or other circumstances outside our reasonable control.

We will make reasonable efforts to keep you informed of any significant delays.

5. Tracking Your Order

Where tracking is available, tracking details will be sent to the email address provided at checkout once your order has been dispatched.

Please allow time for tracking information to become available after dispatch.

6. Incorrect Delivery Information

Customers are responsible for providing accurate and complete delivery information when placing an order.

If you notice an error, please contact us as soon as possible at musahamid805@gmail.com . We cannot guarantee that changes can be made after an order has been processed or dispatched.

7. Delayed, Missing, or Damaged Orders

If your order has not arrived within the estimated delivery period, or arrives damaged, please contact us at musahamid805@gmail.com with your order number and relevant details.

We will investigate the issue and work with the delivery provider where appropriate.

Nothing in this policy affects your statutory rights. Where we are responsible for arranging delivery, your rights under applicable consumer law remain unaffected.

8. Customs Duties and Import Taxes

For international orders, customs duties, import taxes, or other charges may apply depending on the destination and the shipping arrangements.

Where applicable, we will explain any charges payable by the customer before purchase or as required by law. Customers should also check local import requirements before ordering.

9. Contact Us

For any shipping or delivery enquiries, please contact:

Store name: VitalBlitz
Email: musahamid805@gmail.com

We will do our best to assist you with your enquiry.